SHIPPING & RETURN & WARRANTY INFORMATION
All items in on favorsplus.com.au
are brand new and factory sealed (for electronic items). It comes
with a 14 day replacement warranty. In the event of a warranty claim,
buyer is responsible for postage and insurance costs to return item
to seller.
Shipping and handling costs are non-refundable.
If item is found dead on arrival (DOA), we will styreplace it as
soon as we have received the faulty item. In this case you will need
to contact us within 3 days of receiving the item. Any DOA's must
be returned back to us within 14 days. Item returned must be in the
original packaging with a copy of the Invoice. Buyer is responsible
for return shipping charges.
FAQ
Do we ship overseas?
We only ship within Australia and NZ.
When do we ship?
We ship every Monday, Tues and Thursday.
How much is Postage?
You can work out the postages online without committing to
buy. Simply add to cart your desired items & quantity, select
your State then press ‘update total’ to view the shipping
estimates.
How long does it take to receive my
order?
As a guide only, as transit time depends on the courier company
and Aust Post.:
NSW = 1day; VIC & QLD = 3-5 days (excluding country areas);
SA & WA = 5 - 7 days; NT & TAS=5 -10days.
Is buying available at the showroom?
Yes! On Mon, Tues and Thurs from 9:30am - 2pm;
Sat from 9:30 - 3pm.
Address: Shop 5, 103 Derby St, Silverwater NSW
Do we have a showroom?
Yes we have a nice showroom, please come to visit us at Silverwater.
Do payment methods do we accept?
We accept credit cards via Paypal or over the phone. We also
accept bank transfer for those who don’t have a credit card.
Guarantee/Returns
We pride ourselves in carrying high quality items and we hope that
you will be pleased with your order. Nevertheless, rest assured that
you can return anything except personalized or edible items for any
reason or no reason. We want you to be 100% happy with the wedding
favors for your most special day or we refuse to accept your money!
If you are unsure about anything on our website please feel free
to email us.
